Application Support Specialist

at Apex Systems Inc

location Cold Spring, Kentucky

Updated on Nov 29, 2018

Right to hire Position
23 month(s)

  • Referral Bonus


  • Signing Bonus



Pay Rate $36.40 per hour

Experience 3-7 Years

Eligibility Green Card, US citizen


Information Technology Services


Not Specified

Job ID


Working Remotely Allowed



In person interview required.

Primary Skills: Jenkins, Linux, Bash, Basic Java, SQL

Company & Group Details of Application Support Specialist:
We are looking for an individual who can lead the technical support of a complex series of distributed applications and devices.  In this position you will diagnose reported problems, determining root cause in a timely manner.  You will also be responsible for monitoring assigned applications on a daily basis to proactively find and correct issues.
70% Troubleshoot technical issues related to the applications assigned
On call for level 2 technical support for applications assigned; incident management
Debug and trace problems through interconnected systems, APIs, and databases
Daily monitoring of software application health through a large enterprise
Daily monitoring of a large IOT network of devices and proactively detecting potential issues
Tracking and reporting of defects, prioritizing fixes with development team
30% Continuous improvement of application quality & delivery
Participate in ongoing improvement of the code deployment and application monitoring processes and systems
Participate in software regression testing to ensure ease of deployment and monitoring
Requirements for Application Support Specialist:
Minimum of 5 years of previous Application Support experience
High school degree or equivalent; bachelor’s degree in CS, engineering, software engineering, or related field
Two years previous experience in development and operations, or related IT, computer, or operations field
Previous experience with software development, infrastructure development, or development and operations
Experience troubleshooting problems using system logs, application logs, and application provided dashboards
Experience with Linux & Bash 
Experience with SQL databases (MS SQL, Postgres)
Basic knowledge of programming constructs and languages such as Java, JavaScript, Python
Knowledge of Docker and containerization
Bonus: Familiarity with Azure administration and automation
Good interpersonal skills and communication with all levels of management
Able to multitask, prioritize, and manage time efficiently

Note: Candidate must be authorized to work without sponsorship

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