Customer Service Administrator

at Pearson, Plc

location San Antonio, Texas

Updated on Dec 06, 2018

Contract Position
9 month(s)

  • Referral Bonus

    $500

    approx.
  • Signing Bonus

    $500

    approx.

Pay Rate $18.75 per hour

Experience 3-7 Years

Eligibility Green Card, US citizen

Industry

Education

Travel

Not Specified

Job ID

BHADC643814

Working Remotely Allowed

No

JOB DESCRIPTION

Description/Comment::
Sourcing and recruiting qualified clinicians and practitioners and sites via internet searches and call lists, to administer test revisions and collect data on a contract basis as an examiner and/or testing site.
Sourcing and recruiting qualified clinicians and practitioners via internet searches and call lists, to administer test revisions and collect data on a contract basis as an examiner and/or testing site. Communicate knowledgeably about current and/or forthcoming projects to potential examiners and sites in order to elicit their participation in Field Research projects. Complete tasks associated with recruiting and onboarding new examiners and sites including, but not limited to, developing recruiting materials such as emails and letters, making a high volume of phone calls, collecting site acknowledgement forms. Respond to all incoming correspondence within 1 business day, and record in and outgoing correspondence in appropriate database. Able to meet/exceed goals on number of new examiners/sites needed.

Test Data Collection Assistant
Minimum Required Skills Experience using Gmail Office Suite Intermediate knowledge of Microsoft Office (Word and Excel) Excellent written and verbal communication skills Customer service skills Customer service, sales or recruiting background Punctual Excellent organizational skills, attention to detail, and ability to prioritize Strong Interpersonal Skills Self-Starter and Able to Work Independently Excels in changing, ambiguous environment Ability to manage timeframes and short deadlines

Experience Preferred: Prior experience in customer service, sales, or recruiting, or delivery of human services (e.g., counseling, intervention services, assessment administration)

Minimum Education Requirement
Required: Associates in communication, business management or administration, marketing, or human services Preferred: Bachelor’s degree in communication, business management or administration, marketing, or human services; coursework in psychology, special education, speech-language pathology, and psychometric assessment

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