Customer Order Management Representative

at Becton Dickinson Company

location Franklin Lakes, New Jersey

Updated on Apr 30, 2019

Contract Position
12 month(s)

  • Referral Bonus

    $500

    approx.
  • Signing Bonus

    $500

    approx.

Pay Rate $13.71 per hour

Experience 3-7 Years

Eligibility Green Card, US citizen

Industry

Medical Devices & Equipment

Travel

Not Specified

Job ID

GOEDC656736

Working Remotely Allowed

No

JOB DESCRIPTION

Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution.Demonstrates working knowledge of business practices and procedures. Demonstrates working knowledge of product/service features used in customers' businesses. Interprets and applies systems knowledge and tools to manage customer requests with supervision. Resolves routine problems/issues. Coordinates problem resolution with alternate sources. Offers customers alternatives based on available tools and information. Has developed knowledge and skills in own area; may still be acquiring / expanding higher level skills. Applies knowledge / skills to complete a variety of day-to-day activities within own area. Works with moderate supervision / guidance; accountable for individual results and impact on team.

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