OBIEE Support Engineer

at Apex Systems Inc

location Minneapolis, Minnesota

Updated on Jun 12, 2019

Contract Position
12 month(s)

  • Referral Bonus

    $500

    approx.
  • Signing Bonus

    $500

    approx.

Pay Rate $29.40 per hour

Experience 3-7 Years

Eligibility H-1B visa, Green Card, US citizen

Industry

Information Technology Services

Travel

Not Specified

Job ID

PATDC661326

Working Remotely Allowed

No

JOB DESCRIPTION

Primary Skills: OBIEE and either WebLogic or Oracle Fusion Middleware experience

Additional Job Details:   
This position is responsible for providing application and platform support for systems on the Oracle Business Intelligence Enterprise Edition (OBIEE) platform. This involves supporting test through production, while performing a hands-on role responsible for automating validation of patching and upgrades. Additionally, planning and implementing remediation of errors and vulnerabilities, and keeping systems highly available and performing optimally. Consuming applications supported are both customer facing and internal, all highly critical for business analytics and reporting, and supporting the strategic wholesale international branches. Also providing oversite of Autosys batch jobs, supporting release management teams, partnering with the WebLogic middleware teams to for scheduled patches, upgrades and technology refresh are day-to-day responsibilities. May serve as a point of contact for escalations and to Oracle vendor to verify compatibility for software upgrades on the client stack and will manage changes throughout the test environments following application life cycle methodology. Can be an escalation point for development and production support teams for reports and code fixes, and responsible for updates to automation scripts and Business Continuity exercises for high availability of the reporting platform.
Will be part of an on-call rotation for production support, assigned US, Eastern, Business hours. Occasional weekend work is required to support major releases.

Responsibilities Include:
Drive resolution of production incidents
Partner with Development teams to pursue automation of manual tasks and ensure that chronic issues are being addressed pragmatically
Assist with creation and updating of support documentation
Responding to user/business requests for information
Supports application Technology audit, risk execution and compliance requests
Partnering with offshore production support peers
Minimize duration and severity of impact from incidents Required Skills 2 + years of experience in Oracle Fusion platform design and development 2+ years of OBIEE (Oracle Business Intelligence Enterprise Edition) experience Other Desired Skills •Ability to interact effectively at varying levels of the business and technical organizations, including management
Experience with application operational support processes with an ITIL framework
Experience supporting Oracle Fusion Middleware and Enterprise manager
Experience supporting OBIEE applications
Experience with Problem and/or Change Management software such as Remedy or PAC2000
Clear understanding of RedHat Linux and WebLogic highly available clustered servers and Business Continuity best practices (desired)
Well-versed in collaboration using tools like Jira, Confluence, SharePoint
Prior experience in the financial industry
Highly organized and has worked in fast paced, high pressure situations and be productive

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