Azure Stack Engineer

at Apex Systems Inc

location Long Beach, California

Updated on Aug 12, 2019

Contract Position
4 month(s)

  • Referral Bonus

    $700

    approx.
  • Signing Bonus

    $700

    approx.

Pay Rate $70.00 per hour

Experience 7-12 Years

Eligibility H-1B visa, US citizen

Industry

Information Technology Services

Travel

Not Specified

Job ID

PATDC667016

Working Remotely Allowed

No

JOB DESCRIPTION

Primary Skills: Azure Stack Run Book experience, VM Ware
In this position, the team drives client satisfaction and team efficiency by ensuring all business metrics are addressed appropriately. This is achieved by hosting on-going meetings with the technical teams, refining processes to improve service delivery, monitoring & managing key business metrics, and managing the development of the professional services team’s skill sets. This position will primarily be based at the customers Irvine office location as well as client sites. A self-motivated, organized and outgoing person will work well in this environment.

Essential Duties and Responsibilities:
·       It is both an educational and full time job that requires a high level of multitasking.
·       It gives the engineer the opportunity to learn new skills as it covers all aspects of network support ranging from Active Directory, Exchange Server, Windows Server, Virtualization, Hyper-V, VMWare, System Center, Citrix, Windows 7, 8 & 10. You will design, deploy, manage projects and support.
·       It expects the engineer to recommend industry best practice solutions to clients when on site and to observe and recommend solutions that address their business needs, whether the client recognizes the need or not.
·       Ensure exceptional client satisfaction is consistently delivered and maintained
·       Lead the implementation of overall Technical Service strategies, objectives and metrics while focusing on improving efficiency and automation.
·       Drive the highest levels of performance from each team member thru coaching, training, mentoring, and performance metrics.
·       Serve as the escalation point for technical support issues.
·       Ensure all policies and procedures are consistently followed and updated as necessary
·       Host and participate in daily team meetings to review, reprioritize and reassign service requests
·       Work closely with the project manager on the hand off of projects to the support team
·       Participate in weekly service/project meetings

Knowledge, Skills, and/or Abilities Required:
Ability to improve service delivery and participate in improving project offerings.
·       The ability to routinely multitask in a fast paced environment.
·       Maintain expert knowledge of key products and services including Operating Systems, Office applications, networking, storage solutions, virtualization, security, anti-virus solutions, and other key technology offerings
·       Effectively prioritize service requests, escalations along with other duties and tasks on a daily basis

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