IT Support Specialist

at Apex Systems Inc

location Silverdale, Washington

Updated on Oct 09, 2019

Contract Position
12 month(s)

  • Referral Bonus

    $500

    approx.
  • Signing Bonus

    $500

    approx.

Pay Rate $17.50 per hour

Experience 3-7 Years

Eligibility H-1B visa

Industry

Information Technology Services

Travel

Not Specified

Job ID

PATDC682454

Working Remotely Allowed

No

JOB DESCRIPTION

Primary Skills:
1) Secret Clearance sponsorship
2) CompTIA
3) Tier II / III Desktop experience -- hands-on, troubleshooting, deployments, etc

Job Description
Under general direction, applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution.
Applies specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction.
Defines scope, plans and deliverables for assigned projects.
Collects, identifies, defines and organizes detailed user and information technology requirements.
Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
Confirms and prioritizes project plans and deliverables with the customer.
Participates in business and technical information technology solution implementations, upgrades, enhancement and conversions.
Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems.
Applies metrics to monitor performance and measure key project criteria. Prepares system documentation.
Establishes and maintains security, integrity and business continuity controls and documents. Participates in special studies. Stays current on emerging tools, techniques and technologies. Assists information engineers on application of specialized knowledge to coding, testing, implementation and documentation projects. 

Qualifications
High school Diploma or General Equivalency Diploma (GED) Four to nine (4-9) years of related experience in information systems. Valid DoD 8570: A+ce Certification (could accept Network +ce, Security +ce, or CISSP). If expiration date of Certification is less than 60 days from hire date, must provide a CompTIA report showing candidate has at least 75% of required CE Units needed to renew cert on file with CompTIA. Please attach candidate’s 8570 certification and CompTIA CE report showing CE Units if cert is expiring within 60 days when responding. Valid Microsoft 98-349 certification (Windows 10) or equivalent training in the following MS Windows 10 topics must be completed within 60 days of joining the NGEN FS team in a technical role:
• Understanding operations system configurations
• Installing and upgrading client systems
• Managing applications
• Managing files and folders
• Managing devices
• Understanding operating system maintenance. 
Skills 4-9 Years of experience in Information Systems.
Experience with Microsoft Windows OS, versions 7, 8, 10, HP Service Manager, Remedy, or similar Service/Help Desk ticket management software, and basic network troubleshooting. 

Note: Candidate must be authorized to work without sponsorship

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