In person interview required.
Primary Skills: HTML
ServiceNow Developer to support the automation program - technical assistance, workflow development, software configuration, customization, and web service integrations.
As a ServiceNow Developer IV, your work will help to modernize IT service management in the healthcare space. This position will provide technical assistance, workflow development, software configuration, customization, and web service integrations. Your work will transform our approach to the employee service experience by improving, automating, and simplifying for both IT and the business with a future state that will include our customers.
What they will do
Perform all aspects of Design, Development, and implementation of integration solutions on the ServiceNow platform from collecting requirements, writing implementation plans, to coding and execution of those plans
Facilitate interactive meetings with key stakeholders to develop requirements based on IT and business need
Provide advanced support for ServiceNow by troubleshooting, fixing bugs and conducting root cause analysis
Resolve complex bugs/defects and/or security issues in the ServiceNow environment
Develop test cases for functional, UAT testing, resolution of reported defects and perform integration testing using sample data
Generate operational reports and KPI analysis as needed
Help identify, evaluate and drive adoption of processes and procedures that enhance the productivity and predictability of our business
Work cross-functionally to maintain and improve upon our integrations with other cloud Business Applications
What they will bring
Demonstrates excellent knowledge of ServiceNow toolset and integrations with other systems
Ability to create detailed documentation for various stakeholders, from developers to end users to senior leadership
Outstanding critical thinking, meeting facilitation, communications, and personal interaction skills
Demonstrated proficiency influencing others to work towards a common vision or goal
Experience managing stakeholder relationships and guiding to consensus
Demonstrated ability mediating and facilitating communications at the business and IT leadership level
Ability to gain buy-in from stakeholders to resolve significant process design issues
Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms and able to tailor communication to audience
Equal employment opportunity/affirmative action:
The employer is an equal opportunity/affirmative action employer, and they're committed to working with temporary staffing agencies with the same values. They seek to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.
Note: Candidate must be authorized to work without sponsorship