Senior Voice Engineer

at Apex Systems Inc

location Columbus, Ohio

Updated on May 22, 2020

Contract Position
11 month(s)

  • Referral Bonus

    $500

    approx.
  • Signing Bonus

    $500

    approx.

Pay Rate $38.50 per hour

Experience 3-7 Years

Eligibility H-1B visa, US citizen

Industry

Information Technology Services

Travel

Not Specified

Job ID

PATDC710319

Working Remotely Allowed

No

JOB DESCRIPTION

In person interview required.

Primary Skills: CUCM v12 Enterprise

Company & Group Details of Voice Engineer:
The Voice Engineer will work as part of a collaborative team in a fast-paced environment. 
The individual will need to be able to troubleshoot high level issues, have a self-starter mentality while being able to be a team player, and a willingness to learn and utilize new technologies.
Work for one of the region’s Top Financial Firms.

Requirements for Voice Engineer:
4+ years of Voice Engineering experience with Cisco IP Telephony, Contact Center, IVR and Call Recording in the enterprise level.
Excellent written and verbal communication and presentation skills to effectively communicate information to all levels within the organization.
Provide operational support for the enterprise’s Voice Network.
Maintain and update documentation for the network and security infrastructure, test and implement vendor security patches, and make corrective actions following change controls and policies.
Provide after hours on-call support on a recurring basis.
Associated Degree or equivalent work experience.

Technologies for Voice Engineer:
3+ years of experience with UNIX/Linux.
Operational support of CUCM v12, UCCS v9, and Call Recording experience is required.
Strong understanding in Toll Free Routing features and communication protocols such as but not limited to: H323, SIP, QoS, QSIG, T1 CAS, AMIS, G.711, G.729, SRST, private line services from T1 to DS3 is required.
Experience with dynamic routing protocols (BGP and OSPF).
Advanced troubleshooting and understanding of performance and monitoring.
Financial Services experience is a plus.

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